On conclusion of every case we send out client surveys. Clients have the option to rate areas of service as "poor", "fair", "good" or "excellent". To date, not one survey returned has had a response in any category of less than good. In fact over 75% of the replies have been "excellent". In addition to these replies here are a few of the comments made by our clients:

"They have a good reputation"
 

"Greeting was very professional"
 

"Top class communication"
 

"Recommendation from an acquaintance"
 

"I found your staff helpful and very kind; need I say more"
 

"Convenient location"
 

"Very polite and helpful"
 

"Prompt and detailed responses"
 

"I was most satisfied"
 

"You can’t improve on excellent"
 

"Good level of service received"
 

"Nothing could be better"
 

"Very pleased with everyone who helped, listened and advised me"
 

"My parents recommended you"
 

"Great; thank you for your assistance and good service"
 

"Good recommendation"
 

"Very happy with the outcome"
 

"Local; small; well qualified"

 

"I was very satisfied with the way you handled this matter leaving me better off"
 

"Having experienced your company right from the start, we are very pleased to see that you have made such good progress and although we hope we won't need your help or advice, if we did we would come back to you"
 

"I'm impressed with the service we receive which is why we followed you"
 

"Definitely excellent service"
 

"Case handled thoroughly and was kept informed throughout"
 

"Helpful and honest"
 

"Excellent"
 

"Clear and concise"
 

"Very good"